We aim to complete all orders in around 1 to 2 working days. When solicitor certification is required it may be 2-3 days.
Occasionally some documents may tale a little longer. This is normally because the document has not been correctly prepared. It may not be signed correctly, pages my be missing, certification statements are not included, or the signatory is unknown to the FCDO. Every effort is made to process all orders in 2 days, but this is not a guarantee due to problems with some documents and the FCDO processing times.
In the event of a delay a member of the team will contact you to confirm this, and will advise how to proceed. Processing times will depend on when the documents arrive at our office and whether the document has been prepared correctly.
As an apostille service we work hard to complete your order in the shortest time possible. However, time is not the essence of the service as we work with third parties that can delay the service beyond our control.